The Audain Art Museum has implemented a COVID-19 Safely Plan as required by Provincial Health Orders (PHO).

Tickets may be purchased in advance online for a contactless payment experience. Admission can also be purchased in person, upon arrival where debit or credit card payment is encouraged. Booking in advance is not required. Proof of vaccination is not required for entry into the Museum, reduced entry capacity has been implemented to enable physical distancing, you may be issued a scheduled admission time.

Masks are no longer mandated by PHO and are not required when visiting the Museum.
If you have any symptoms associated with COVID-19 we ask that you please postpone your visit.

The Audain Art Museum’s prevention framework in relation to COVID19, includes, but is not limited to:

• reducing the number of visitors that may enter at one time, you may be issued a scheduled admission time or your entry may be delayed to ensure a smooth flow throughout the gallery spaces
• hand sanitization upon entry to Museum, Museum Shop and points throughout the Museum
• touchless check in experience is encouraged, high-touch areas will be sanitized regularly

Personal Items

We encourage you to leave your valuables, large bags and other personal belongings at home.
The following personal items are not permitted in the Galleries:

• backpacks (any size)
• large bags or shopping bags
• food, bottled water or other beverages
• umbrellas
• tripods, monopods, selfie-sticks
• skateboards, skis, snowboards, roller-skates & ski boots
• walking sticks with metal ends
• flowers or plants

For your convenience, these items can be stored in our cloakroom free of charge.

Museum Conduct & Etiquette

• Do not touch or make contact with the works of art on display and maintain a distance of 2 feet.
• Children under the age of 12 must be accompanied by an adult. Children are not permitted on the shoulders of another person or in a backpack carrier. Front carriers are permitted.
• Visitors are asked to refrain from shouting, running and rowdy behaviour.
• Profane language is not permitted.
• Please turn your cell phone to the “silent” or “vibrate” setting and be considerate of other when using your phone. Audible music is not permitted.
• Bikes are not permitted inside the building or locked to the Museum’s porch railing. A bike rack is located under the building.
• Dogs may not be left unattended on the porch, or tied to the porch railing.

Photography

Flash photography is not permitted in the Museum. Non-flash photography and videos are permitted for personal use only (Special exhibitions may have additional restrictions).

Please note all professional and commercial photography and filming must be booked in advance, please contact [email protected] with inquiries.

Visitor Assistance & Accessibility

• Service animals are welcome in the Museum. Each animal requires registered documentation and must be clearly identified by visual indicators such as a vest or harness. Other animals are not permitted in the building including Cressey Hall and the Museum Shop. Dogs may not be left unattended on the porch, or tied to the porch railing.
• Strollers, motorized scooters and wheelchairs are permitted at a walking pace
• Lost and Found is administered through the admissions desk. Contact [email protected] or 604.962.0413 ext 109 with inquiries.

The Museum is a wheelchair accessible institution. Wheelchairs are available to visitors on a first-come first-served basis. Accessible parking is located at the north end of Day Lot Parking 3 and at the south end of Day Lot Parking 4. Wheelchair access is available via the street-level main entrance on Blackcomb Way. A five minute drop off zone is also available in front of the Museum on Blackcomb Way.